{"id":4466,"date":"2021-03-23T11:21:44","date_gmt":"2021-03-23T04:21:44","guid":{"rendered":"https:\/\/www.open-tec.com\/?p=4466"},"modified":"2021-10-05T19:22:23","modified_gmt":"2021-10-05T12:22:23","slug":"opentalk-ep6-michael_chen-buzzebee","status":"publish","type":"post","link":"https:\/\/www.open-tec.com\/open-tec\/opentalk-ep6-michael_chen-buzzebee\/","title":{"rendered":"open talk | EP.6 : The key to success is about understanding your clients\u2019 needs"},"content":{"rendered":"<p><strong>Source:\u00a0Michael Chen, CEO &amp; Founder of Buzzebee<\/strong><\/p>\n<p><strong>Moderator: Waleeporn Sayasit, General Manager-Corporate Communications of TCC Technology<\/strong><\/p>\n<p>&nbsp;<\/p>\n<div class=\"video-shortcode\"><iframe class=\"fusion-hidden\" data-privacy-type=\"youtube\" src=\"\" title=\"open talk \/ Michael Chen \/ EP6 \/ The key to success is about understanding your clients\u2019 needs\" width=\"1100\" height=\"619\" data-privacy-src=\"https:\/\/www.youtube.com\/embed\/JwxZzojjDYU?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<div class=\"fusion-privacy-placeholder\" style=\"width:1100px; height:619px;\" data-privacy-type=\"youtube\">\n<div class=\"fusion-privacy-placeholder-content\">\n<div class=\"fusion-privacy-label\">For privacy reasons YouTube needs your permission to be loaded.<\/div>\n<p><a href=\"\" data-privacy-type=\"youtube\" class=\"fusion-button button-default fusion-button-default-size button fusion-privacy-consent\">I Accept<\/a><\/div>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<ol>\n<li><strong> [Waleeporn] :<\/strong> Could you please tell us about the background of yourself &amp; company? Your inspiration &amp; your vision?<\/li>\n<\/ol>\n<p><strong>[Micheal] :<\/strong> Minute 01:18 \u2013 05:14<\/p>\n<p>&nbsp;<\/p>\n<ol start=\"2\">\n<li><strong> [Waleeporn] :<\/strong> What&#8217;s Buzzebees\u2019s target market?<\/li>\n<\/ol>\n<p><strong>[Micheal] :<\/strong> Minute 06:40 \u2013 11:40<\/p>\n<p>&nbsp;<\/p>\n<ol start=\"3\">\n<li><strong> [Waleeporn] :<\/strong> What is the key to success?<\/li>\n<\/ol>\n<p><strong>[Micheal] :<\/strong> Minute 11:49 \u2013 18:20<\/p>\n<p>&nbsp;<\/p>\n<ol start=\"4\">\n<li><strong> [Waleeporn] :<\/strong> How do you start the business, and how do you see the opportunity?<\/li>\n<\/ol>\n<p><strong>[Micheal] :<\/strong> Minute 18:40 \u2013 25:44<\/p>\n<p>&nbsp;<\/p>\n<ol start=\"5\">\n<li><strong> [Waleeporn] :<\/strong> How did you balance between the product diversification versus focus on CRM?<\/li>\n<\/ol>\n<p><strong>[Micheal] :<\/strong> Minute 25:55 \u2013 31:30<\/p>\n<p>&nbsp;<\/p>\n<ol start=\"6\">\n<li><strong> [Waleeporn] :<\/strong> How do you build the strong corporate culture?<\/li>\n<\/ol>\n<p><strong>[Micheal] :<\/strong> Minute 31:40 \u2013 38:52<\/p>\n<p>&nbsp;<\/p>\n<ol start=\"7\">\n<li><strong> [Waleeporn] :<\/strong> What&#8217;s your ecosystem consisting of and how do you strengthen your ecosystem?<\/li>\n<\/ol>\n<p>[Micheal] : Minute 39:02 \u2013 45:43<\/p>\n<p>&nbsp;<\/p>\n<ol start=\"8\">\n<li><strong> [Waleeporn] :<\/strong> How to create the stickiness for your customers application?<\/li>\n<\/ol>\n<p><strong>[Micheal] :<\/strong> Minute 46:01 \u2013 54:43<\/p>\n<p>&nbsp;<\/p>\n<ol start=\"9\">\n<li><strong> [Waleeporn] :<\/strong> You used to mention that you don&#8217;t have to find information, but today information finds you. Could you help please, elaborate that.<\/li>\n<\/ol>\n<p><strong>[Micheal] :<\/strong> Minute 55:02 \u2013 57:52<\/p>\n<p>&nbsp;<\/p>\n<ol start=\"10\">\n<li><strong> [Waleeporn] :<\/strong> What&#8217;s the coming technology trend?<\/li>\n<\/ol>\n<p><strong>[Micheal] :<\/strong> Minute 58:00 &#8211; 01:02:32<\/p>\n<p>&nbsp;<\/p>\n<ol start=\"11\">\n<li><strong> [Waleeporn] :<\/strong> What is the difference of CRM market in Thailand versus abroad?<\/li>\n<\/ol>\n<p>[Micheal] : Minute 01:02:40 \u2013 01:05:07<\/p>\n<p>&nbsp;<\/p>\n<ol start=\"12\">\n<li><strong> [Waleeporn] :<\/strong> How do you think about the intense competition in delivery platform players like Grab, Go Jek, Line, Robinhood, or Eatable?<\/li>\n<\/ol>\n<p><strong>[Micheal] :<\/strong> Minute 01:05:18 \u2013 01:10:27<\/p>\n<p>&nbsp;<\/p>\n<ol start=\"13\">\n<li><strong> [Waleeporn] :<\/strong> What&#8217;s the next big thing for Buzzebees?<\/li>\n<\/ol>\n<p><strong>[Micheal] :<\/strong> Minute 01:10:45 \u2013 01:12:28<\/p>\n<p>&nbsp;<\/p>\n<p><strong>About TCC Technology Group\u00a0 <\/strong><\/p>\n<p>TCC Technology Group is a Trusted Technology Solutions Partner. The group aims to deliver the best\u2013value solutions to support customers to accelerate their business operation and achieve their full potential.\u00a0 These solutions are developed on top of highly reliable and secured infrastructure, which includes trusted data centers, multi-cloud platform and Carrier-Neutral Internet Exchange hub, contributing to the strong base of customers from both local and international arenas. The group companies gain the recognition for the high quality standard and data security.\u00a0 The Synergies with Global Strategic Partners also enhance the commitment to customers and society. TCC Technology Group consists of T.C.C. Technology Co., Ltd. (TCCtech), LEAP Solutions Asia Co., Ltd. (LSA) and Shinasub Co., Ltd. (SNS).<\/p>\n<p>For more details, please visit <a href=\"https:\/\/www.tcc-technology.com\">https:\/\/www.tcc-technology.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Source:\u00a0Michael Chen, CEO &amp; Founder of Buzzebee Moderator: Waleeporn Sayasit, General Manager-Corporate Communications of TCC Technology &nbsp; &nbsp; [Waleeporn] : Could you please tell us about the background of yourself &amp; company? Your inspiration &amp; your vision? [Micheal] : Minute 01:18 \u2013 05:14 &nbsp; [Waleeporn] : What&#8217;s Buzzebees\u2019s target market? [Micheal] : Minute 06:40 \u2013 11:40 &nbsp; [Waleeporn] : What is the key to success? [Micheal] : Minute 11:49 \u2013 18:20 &nbsp; [Waleeporn] : How do you start the business, and how do you see the opportunity? [Micheal] : Minute 18:40 \u2013 25:44 &nbsp; [Waleeporn] : How did you balance [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":4468,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[19],"tags":[967,965,957,961,969,698,959,971,280,963,480,260,762,134,486,488,542],"_links":{"self":[{"href":"https:\/\/www.open-tec.com\/open-tec\/wp-json\/wp\/v2\/posts\/4466"}],"collection":[{"href":"https:\/\/www.open-tec.com\/open-tec\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.open-tec.com\/open-tec\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.open-tec.com\/open-tec\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.open-tec.com\/open-tec\/wp-json\/wp\/v2\/comments?post=4466"}],"version-history":[{"count":1,"href":"https:\/\/www.open-tec.com\/open-tec\/wp-json\/wp\/v2\/posts\/4466\/revisions"}],"predecessor-version":[{"id":4469,"href":"https:\/\/www.open-tec.com\/open-tec\/wp-json\/wp\/v2\/posts\/4466\/revisions\/4469"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.open-tec.com\/open-tec\/wp-json\/wp\/v2\/media\/4468"}],"wp:attachment":[{"href":"https:\/\/www.open-tec.com\/open-tec\/wp-json\/wp\/v2\/media?parent=4466"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.open-tec.com\/open-tec\/wp-json\/wp\/v2\/categories?post=4466"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.open-tec.com\/open-tec\/wp-json\/wp\/v2\/tags?post=4466"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}